Terms And Conditions

1. Introduction

Welcome to Genex Edge Solutions. These Terms & Conditions govern your use of our website (https://genexedge.com) and services. By accessing or using our services, you agree to abide by these terms. If you do not agree, please refrain from using our website and services.

Genex Edge Solutions is registered as an MSME in India and operates under the "Made in India" initiative, promoting indigenous technological advancements.

2. Definitions

• "Company," "We," "Us," "Our" refers to Genex Edge Solutions.

• "User," "Client," "You," "Your" refers to individuals or businesses using our services.

• "Services" refers to IT solutions, including but not limited to software development, website development, cybersecurity, and digital marketing.

3. Use of Our Services

By using Genex Edge Solutions' services, you agree not to:

• Violate any laws, regulations, or Meta’s policies related to social media advertising and engagement.

• Use our services for illegal, fraudulent, or unethical activities.

• Reverse-engineer, modify, or misuse our software, code, or proprietary technology.

• Distribute malicious content, spam, or engage in cyber threats.

• Violate any intellectual property rights related to our brand, content, or services.

Failure to comply with these terms may result in termination of services and legal action.

4. Payments, Refunds & Cancellations

• All payments must be made as per the agreed-upon pricing and terms.

• Refunds are provided only in specific cases where service commitments were not fulfilled as per contract.

• Subscription-based services must be canceled at least 30 days in advance to avoid renewal charges.

• Genex Edge Solutions reserves the right to modify service pricing with prior notice.

5. Privacy & Data Protection

• Our Privacy Policy (https://genexedge.com/privacy-policy) outlines how we collect, use, and store your data.

• We ensure compliance with data protection laws and do not share client data without consent.

• Users must not misuse data collected through our services.

6. Intellectual Property Rights

• All content, trademarks, software, and designs are the sole property of Genex Edge Solutions.

• Clients may not reproduce, sell, or distribute any of our intellectual property without prior written permission.

7. Limitation of Liability

• Genex Edge Solutions is not liable for any losses, damages, or business disruptions arising from the use of our services.

• We do not guarantee 100% uptime or uninterrupted service, though we strive for the highest reliability.

• Users agree that our maximum liability is limited to the amount paid for our services.

8. Compliance with Meta’s Policies

• If you use our digital marketing services, you must comply with Meta’s advertising and business policies.

• Non-compliance may lead to account suspension, for which Genex Edge Solutions is not responsible.

• Users engaging in prohibited activities may have their services terminated without refund.

9. Termination of Services

• We reserve the right to terminate accounts or refuse service to users violating our terms or engaging in harmful activities.

• Upon termination, users must cease using our services and remove any proprietary software, content, or trademarks associated with Genex Edge Solutions.

10. Governing Law & Jurisdiction

• These Terms & Conditions are governed by the laws of India.

• Any disputes will be resolved in the courts of [Your City, India].

11. Amendments to Terms

• We reserve the right to update these terms as necessary.

• Continued use of our website or services after updates constitutes acceptance of the revised Terms & Conditions.

For any questions or legal concerns, please contact us at:
📧 Email: support@genexedge.com
📞 Phone: 7037564392
📍 Registered Address: SF 10, COMMERCIAL COMPLEX, Block B, Swarn Nagari, Sector Swarn Nagri, Greater Noida, Uttar Pradesh 201310
🔖 MSME ID: UDYAM-UP-28-0120234